FAQ

FAQ:

Q1. What items do you have?
 A1. Our main products lines are electric appliances www.haichuantash.com, 
others products such as clothing, you can check our other website: www.tashgift.com. 
 
Q2. Our strength? Why choose us as your supplier?
A2. We have much more flexible service, and further more, we have independent sourcing team from products selected to market sales strategy. Further more, one of our bosses from Malaysia, that makes us with more resource to participate in competition.  
 
 Q3. Why you supply clothing and electric appliances business line,  they are totally different line.
A3. In fact, we have 2 big bosses, they are from different business line. why do they work together?  For better to integrate resources, that will be better to improve our competitiveness.  In future, we will expand much more business line for meeting our customers need.
In 2021, one of our foreign trade teams work with Zhongshan Tess Gift Co., Ltd,  we supply the high intelligent wireless computer mouse, we do love this smart design, and we sincerely hope this smart technology can support our customers to make half work to get double effort so that we can have more time to be with family, lover, and friends. 
 
Q4. What is your terms of payment?
A4. T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages, before you pay the balance.
 
Q5. What is your terms of delivery?
A5.  EXW, FOB, CFR, CIF.

Q6. How about your delivery time?
A6. Generally, it will take 30 to 60 days after receiving your deposit,  after sample and packing material confirmed 25-30 working days.
 
Q7. Can you produce according to the samples?
A7. Sure yes, product could be made according to sample, we need about 15 working days.
 
Q8. What is your sample policy?
A8. Sample cost needs to be paid by you, when official order placed, the machine sample cost can be the part of the deposit of the official order.